RELIABLE SYSTEMS. SUPPORTED PEOPLE.

Technology that helps your team get on with work.

Bring IT systems, networks, Microsoft 365 and AWS cloud infrastructure together around the way your business operates.

IT Systems AdministrationSystems, users & access
Network and TelecommunicationsConnected offices, sites & users
Microsoft 365Collaboration & administration

WHAT IS IT & CLOUD SOLUTIONS?

IT & Cloud Solutions for your business.

Workbox Solutions provides IT and cloud support for businesses that need connected people, reliable systems and clear technical ownership. Our scope covers systems administration, network and telecommunications services, Microsoft 365 and AWS cloud infrastructure.

WHAT WE CAN HELP WITH

The right support. A clear scope.

IT Systems Administration

Organise maintenance, user access and routine system management. Give your people a clear route for technical issues, requests and escalation.

Network and Telecommunications

Plan and manage connectivity across your offices, sites and users. Review network dependencies, service providers and escalation paths as part of the agreed scope.

Microsoft 365

Support workplace collaboration, administration and adoption. Align identity, access, devices and Microsoft 365 services with the way your team works.

AWS Cloud Infrastructure

Plan, migrate and manage AWS workloads around business requirements. Include access, monitoring, costs and recovery responsibilities in the operating plan.

A BETTER STARTING POINT

Start with what the business depends on.

Identify critical systems, owners and service expectations. Use that picture to prioritise support, maintenance and security work so the important issues receive the right attention.

HOW WE WORK

From first conversation to progress.

01

Assess

Understand systems, access, risks and current support.

02

Plan

Agree on scope, ownership and priorities.

03

Implement

Deliver changes with testing and communication.

04

Support

Review incidents, service needs and improvements.

QUESTIONS & ANSWERS

Clear answers before you begin.

Do you provide ongoing support and projects?

The scope can cover an ongoing support arrangement, a defined project, or a combination with clear responsibilities.

Can you work alongside our internal IT team?

Yes. Agree on a responsibility matrix and escalation process so your team and Workbox have clear roles.

Can you support Microsoft 365 and AWS together?

We assess the current environment and define responsibilities across Microsoft 365, AWS, your networks and other providers. The agreed scope sets out the services, access and support required.

Is round-the-clock support included?

Hours, response targets and escalation coverage must be agreed in your service arrangement; they are not assumed.

YOUR NEXT STEP

Let’s make your IT and cloud priorities clearer.

Let’s talk about your priorities and where we can help.